Take back your right to choose

Under the bonnet of manufacturer’s warranties Has a Dealer ever warned you about voiding warranty by servicing outside of their network? It is a fear that many new car owners have, yet it is essentially untrue. With the support of the ACCC, a groundswell of Australian consumers are calling out dealerships on this misinformation. With a steep rise in complaints to the ACCC reported by the Sydney Morning Herald (Collett, 2017) and one of the largest penalties being handed down by the federal court to Ford in 2018 (ACCC, 2018), now is the time to understand your rights in regards to your new car. Under Australian Consumer Law, you have...

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